Starfish Training
Welcome to Starfish
Starfish gives you a convenient way to keep track of your students – raising flags when you observe a pattern of behavior that concerns you, giving kudos for positive feedback, and issuing referrals when you want to refer a student to a particular resource on campus.
Getting started is easy. Accessible through Canvas, Starfish will automatically display all students that have been assigned to you or are enrolled in your course.
You can easily begin raising and reviewing flags that have been given to your students, and give them additional information. Progress Surveys (Early Alerts) will be scheduled at designated times throughout the semester. We are counting on faculty to complete these Progress Surveys to get ahead of those students who may need extra attention.
Below are several different resources that we believe will be helpful. These are living documents, so please check back for new information!
Please contact us if you have further questions.
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CCC Starfish Resources
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Getting Started with Starfish How to Log In to your Starfish Account Set Up your Starfish Profile, Appointment Preferences and Email Notifications How to Take Attendance in Starfish |
| Early Alert Workflow - What happens when a flag is raised? |
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Starfish Progress Survey Schedule Spring 2025
▪ Reminder email launches Thursday, January 30 at 9 am
▪ Second reminder on Friday, January 31 at 9 am
▪ Closes Sunday, February 2 at 11 pm
▪ Launches on Monday, January 27 at 9 am
▪ Reminder email launches Thursday, January 30 at 9 am
▪ Second reminder on Friday, January 31 at 9 am
▪ Closes Sunday, February 2 at 11 pm
AH Alerts are Bi-weekly. Surveys will launch on the Monday of weeks 2, 4, 6, 8, 10, 12, and 14. A reminder will be sent the following Monday, with the alert closing the following Tuesday. For example:
Due to Spring Break, one alert will be shortened. The AH Alert 4 schedule is as follows:
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CCC Help Desk
Email: helpdesk@clovis.edu
Call: 575.769.4969
Toll free: 1.800.769.1409
Hours of Operation:
Monday – Thursday: 7:00 a.m. – 6:00 p.m.
Fridays: 7:00 a.m. – 4:30 p.m.
Interim: 7:00 a.m. - 5:00 p.m.